Products

What's the difference between Elite and High Performance

Our Elite lineup is our most technically advanced sock line, featuring Targeted Compression where your foot needs it most. Our Anatomical Design (left/right) conforms to your individual foot for unparalleled fit. Comes in 3 cushion weights.

Our High Performance lineup is a more traditional sock line, featuring a power band of lycra designed to contour the individual shape if your foot. Comes in 2 cushion weights.

Which cushion level should I choose?

Ultra Light - Super thin and extra breathable
Light Cushion - Cushion comfort without the bulk
Max Cushion - Extra Cushioning for Max Comfort
Cushion - Cushion comfort without the bulk

How should I care for my Feetures?

Machine wash cold. Hang to dry. No bleach or fabric softeners. For best results, wash inside out. Always check the packaging for instructions. 

What kind of Feetures do I have?

Are your current Feetures Right/Left specific? All of our Elite socks are anatomically correct so if they have an R and an L on the toe they are Elite.

High Performance socks and our Everyday Hidden are not anatomically correct.

Once you establish if they are right/left specific its simply a matter of determining the cushion and fabric.

Orders

What size should I order?

Feetures socks begin with a technical advantage that provides a unique fit and feel unlike any other sock. Our socks are designed to fit snug in order to help prevent bunching or pinching and reduce the risk of blisters. Please use the sizing chart below as a guide. If you are in between sizes we generally suggest you go up to the bigger size for maximum comfort.

What is your return policy?

Our socks are designed with a custom-like fit to enable easy movement with fewer blisters, reduce sock slippage, and provide more comfort. 

If at anytime you are unsatisfied with our socks we want you to let us know. Picked the wrong size, having a quality issue, or did our product fail to live up to your standards? We’ve designed our returns and exchange process to be as easy as possible so that you can receive the socks that meet your needs and get back to doing the activities that keep you moving.

Please see our full returns policy here.

Please note, returns will need to be returned at your own expense

Shipping

What do I do if I need to change the details of my order?

Once orders are confirmed we cannot guarantee changes to orders. This includes changes to delivery address, shipping options, item changes or cancellations. Please check all details before confirming the order.

We will of course try to accommodate any requests made, please email our team as soon as possible and include your order number and changes you would like applied to your order.

What do I do if I haven't an update on my order?

We aim to process orders as soon as possible during our opening hours. There are occasions where orders are delayed for dispatch including but not limited to, sale or holiday periods, large orders or stock issues. We will update you as soon as possible where there is stock issues or an unexpected delay in your order.

If you have not received a confirmation email please do reach out to us on and we can check for you.

What do I do if an item is missing from my order?

We do not part ship orders so please let us know if an item is missing upon delivery.

What do I do if my delivery is marked as delivered but not received?

For any lost or missing deliveries, please contact us no later than 10 working days after scheduled delivery for us to investigate this with the courier.

In the event of a missing or lost parcel, we may require the customer to confirm non-receipt in writing by completing a form and/or to provide supporting information for investigation purposes. If we are contacted outside of this period or there is failure to provide requested additional information this may prevent us from replacing or refunding orders.

Contact us about your order

If you need to contact us about your order, please email the team on hello@feetures.co.uk or chat with us Mon-Fri 10-4. We typically reply to emails within 24-48 hours.

Our offices and warehouses are closed on weekends and public holidays.